Experience Smart Healthcare
Drive operational efficiency, enhance patient experience, ensure patient safety, and create intelligent healthcare spaces. Make healthcare an experience for patients, staff and visitors.
Justine, Patient
Seamless Wi-Fi connectivity, personalized patient experience
Marsha, Nurse & Caregiver
Asset tracking, patient safety & infant monitoring, vaccine monitoring
Phil, IT Director
Automatically place access points on maps, track & locate assets , detect rogue devices & clients , seamlessly onboard users onto Wi-Fi
Smart Healthcare

Seamless WiFi Onboarding For Patients

Justine Is Automatically Connected to Wi-Fi as she walks in

Justine and Steve are about to have a baby, and arrive at the hospital a day before the scheduled delivery. On entering they are auto connected to Wi-Fi, since they have the hospital’s Mobile App installed. They are greeted via an app notification, as soon as they enter.
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Spaces Apps
Spaces SDK

Simplify Wi-Fi guest access for your mobile app users. Cisco Spaces SDK embedded in the healthcare provider's app enables auto connection to Wi-Fi as well as allows businesses to deliver contextual notifications.

Open Roaming

Another way to onboard visitors. Connect securely and automatically to Wi-Fi networks and roam seamlessly from one hotspot to another without the need for the user to log in.

Captive Portals

Choose Smart Captive Portals when you want to onboard and acquire customers onto Wi-Fi, capture customer data and provide a consistent brand experience across locations.

Learn More
Engagements

Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet. 

Under The Hood
Cisco Wireless Access Points

Your Cisco wireless network has always been safe and secure. With Cisco Spaces, that same network becomes seamless for end users. Using WPA2, WPA3, encrypted authentication and industry-leading security protocols, users can seamlessly access your network without compromising the safety and security that has been synonymous with Cisco wireless.

View Set-up process
Business Impact

Hospitals with high patient-reported experience scores have higher profitability (Deloitte).

Smart Healthcare

Patient Experience

They are guided to the right department with Turn-by-Turn Directions

Without the hassle of waiting or looking for assistance, Justine and Steve receive turn-by-turn directions to the Labor & Delivery department on their mobile phone - no mobile app download is required.
2 / 8
Spaces Apps
Indoor Navigation

Indoor navigation is delivered via a web app or an App Clip (iOS) - a light weight version of the app that provides users dynamic wayfinding, without the need to download a full mobile application.

Experience Indoor Navigation
Under The Hood
Cisco Smart Maps

Context-rich Cisco 3D digital Maps with indoor location become a canvas for indoor wayfinding.

Cisco Wireless Access Points

Cisco Wireless Access Points [Catalyst 9100 series with WLC 9800 and at-least 17.9.5 software recommended and/or Meraki WiFi 6 & 6E access points] are used as beacons to enable wayfinding. For all other AP models, BLE beacons are required and can be purchased from the Cisco Spaces third-party IoT Device Marketplace. 

IoT Devices

Choose from a wide range of BLE beacons from the Cisco Spaces IoT Device Marketplace.

View Set-up process
Business Impact

More than 85% of patients ask for directions when they go to a hospital or other public health facility and 30% of first-time visitors get lost. [Source: Deloitte Digital]. Wayfinding technology offers a way for patients as well as hospital staff to navigate hospitals more easily and helps save time, with the added value of improving the patient experience.

Smart Healthcare

Patient Experience

Marsha, Their Caregiver, is notified as soon as they enter

Marsha, their dedicated caregiver, receives a notification as soon as Steve and Justine enter the hospital. She immediately searches for an available room for them and reserves it. 
3 / 8
Spaces Apps
Engagements

Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet. 

Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user. The Spaces API is cloud-first, built for low latency and high-volume streaming. You only need one API, for multiple types of sensor data.

Under The Hood
Cisco Wireless Access Points

Cisco Wireless Access Points [Catalyst 9100 series with WLC 9800 and at-least 17.9.5 software recommended and/or Meraki WiFi 6 & 6E access points] are used as beacons to enable wayfinding. For all other AP models, BLE beacons are required and can be purchased from the Cisco Spaces third-party IoT Device Marketplace. 

Learn More
View Set-up process
Smart Healthcare

Asset Tracking

Marsha is able to locate hospital Equipment easily

Marsha notices that the room is missing an Infusion Pump. She uses Cisco Spaces to look for the device. After a quick search on the digital floor map of the hospital, she locates it and rolls it over to the room.
4 / 8
Spaces Apps
IoT Explorer

Provides a seamless way to track the location of medical equipment and supplies, including beds, stretchers and critical care equipment such as IV pumps, heart rate monitors, etc. With medical equipment constantly moving around the hospital, our asset tracking solution ensures that these assets are available when needed and also prevents theft or loss.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Leveraging your Cisco Wireless Access points, Spaces can understand the location of visitors in a building and can automatically trigger notifications and workflows based on entry, exit, or dwell times, in a building, floor or zone.

Third-party sensors from Cisco Spaces IoT device marketplace

Choose from a wide range of sensors from the Cisco Spaces IoT Device Marketplace.

View Set-up process
Business Impact

Eliminate the time hospital staff wastes trying to find critical equipment or compiling data for compliance reporting. Automate asset tracking to save time, and resources, theeby improving operational effeciency.

Smart Healthcare

Patient Safety

To ensure their safety, Marsha tags her patients

Marsha attaches a wristband tag on Justine as soon as she’s admitted. This tag gives Marsha visibility of her patients and alerts her if they need help. 
5 / 8
Spaces Apps
Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Third Party Sensors from cisco spaces ioT device marketplace
Visit the IoT Device Marketplace
24/7 Proactive Monitoring & Support
View Set-up process
Business Impact

Solutions like infant tracking, nurse call and fall detection, allow healthcare providers to monitor patients in real-time. This is particularly valuable for patients who need continuous monitoring. The increased safety reduces anxiety in patients, further improving their overall healthcare experience.

Smart Healthcare

Infant Monitoring

Marsha ensures the newborn’s safety

After Justine and Steve have their baby, Marsha makes sure that the baby gets an Infant Tracking Band. As the baby is taken out of the room for a physical exam, Marsha and her team can track the baby’s real-time location and will receive alerts if the infant exits a designated area of movement. 
6 / 8
Spaces Apps
Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Securitas Healthcare HUGS Tags & application (Cisco Spaces’ Ecosystem Partner)

Protect infants from the risk of abduction and mother/infant matching.

Visit the IoT Device Marketplace
24/7 Proactive Monitoring & Support
View Set-up process
Business Impact

Solutions like infant tracking, nurse call and fall detection, allow healthcare providers to monitor patients in real-time. This is particularly valuable for patients who need continuous monitoring. The increased safety reduces anxiety in patients, further improving their overall healthcare experience.

Smart Healthcare

Environmental Monitoring

Marsha automates temperature monitoring of Vaccines

Marsha monitors the temperature of vaccines and receives an alert in case of deviation from the optimal range, enabling her to ensure proper vaccine storage to maintain vaccine efficacy.
7 / 8
Spaces Apps
IoT Explorer

Prevent loss of vaccines, lab samples and other sensitive medication by automating the process of monitoring temperature, humidity, pressure, and more. Use IoT sensors from the Spaces IoT device marketplace to monitor environmental data and trigger alerts in case of deviation from the optimal range.

Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.
The Spaces API is cloud-first, built for low latency and high-volume streaming. You only need one API, for multiple types of sensor data.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under the Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Third Party Sensors from cisco spaces ioT device marketplace

Install environmental sensors in refrigerators or freezers or on walls for ambient temperature and humidity monitoring. Choose from a wide range of sensors from the Cisco spaces IoT Device Marketplace. Tags communicate seamlessly with cisco infrastructure through the spaces dynamic gateway 

Visit the IoT Device Marketplace
View Set-up process
Business Impact

Hospitals with high patient-reported experience scores have higher profitability (Deloitte).

Smart Healthcare

Patient Experience

Justine shares feedback about her healthcare experience

As they leave the hospital, Justine and Steve receive a notification on their mobile app to schedule their next appointment. They are also asked to share their experience at the hospital. They give it a five-star rating! 
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Finish
Spaces Apps
Spaces SDK

Simplify Wi-Fi guest access for your mobile app users. Auto-onboard app users, engage with them contextually & integrate data with CRM/loyalty systems.

Location Personas

Tag and segment visitors into personas based on their behavior in your spaces. Deliver relevant engagements to each persona. Enhance your digital personas with location behavior personas to create a 360-degree view of customers.

Engagements App

Configure rules to automatically trigger notifications based on customer’s location and behavior via: Mobile App Push, SMS, Email, API trigger for Slack/WebEx chat : Meet & Greet. 

Under the Hood
Cisco Wireless Access Points

Your Cisco wireless network has always been safe and secure. With Cisco Spaces, that same network becomes seamless for end users. Using WPA2, WPA3, encrypted authentication and industry-leading security protocols, users can seamlessly access your network without compromising the safety and security that has been synonymous with Cisco wireless.

Learn More
View Set-up process
Business Impact

Hospitals with high patient-reported experience scores have higher profitability (Deloitte).

Smart Healthcare

Patient Experience

Marsha is notified When Her Patients enter The Hospital

Marsha, a dedicated caregiver, receives a notification whenever her patients enter the hospital. This gives her time to prepare for their appointments, assign a room if necessary and ensure a smoother experience for all her patients. 
1 / 5
Spaces Apps
Engagements

Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet. 

Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user. The Spaces API is cloud-first, built for low latency and high-volume streaming. You only need one API, for multiple types of sensor data.

Under The Hood
Cisco Wireless Access Points

Cisco Wireless Access Points [Catalyst 9100 series with WLC 9800 and at-least 17.9.5 software recommended and/or Meraki WiFi 6 & 6E access points] are used as beacons to enable wayfinding. For all other AP models, BLE beacons are required and can be purchased from the Cisco Spaces third-party IoT Device Marketplace. 

Learn More
View Set-up process
Smart Healthcare

Asset Tracking

Marsha is able to locate hospital Equipment easily

Using Cisco Spaces, Marsha can search for any equipment or devices within the hospital. If any equipment is missing or needs to be located urgently, she can quickly search for it on the digital floor map of the hospital.
2 / 5
Spaces Apps
IoT Explorer

Provides a seamless way to track the location of medical equipment and supplies, including beds, stretchers and critical care equipment such as IV pumps, heart rate monitors, etc. With medical equipment constantly moving around the hospital, our asset tracking solution ensures that these assets are available when needed and also prevents theft or loss.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Leveraging your Cisco Wireless Access points, Spaces can understand the location of visitors in a building and can automatically trigger notifications and workflows based on entry, exit, or dwell times, in a building, floor or zone.

Third-party sensors from Cisco Spaces IoT device marketplace

Choose from a wide range of sensors from the Cisco Spaces IoT Device Marketplace.

View Set-up process
Business Impact

Eliminate the time hospital staff wastes trying to find critical equipment or compiling data for compliance reporting. Automate asset tracking to save time, and resources, theeby improving operational effeciency.

Smart Healthcare

Patient Safety

Marsha tags her patients to ensure their safety

Marsha attaches wristband tags on her patients when they are admitted. This tag gives her visibility of the patient’s movements and alerts her if they need help. 
3 / 5
Spaces Apps
Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Third Party Sensors from cisco spaces ioT device marketplace
Visit the IoT Device Marketplace
24/7 Proactive Monitoring & Support
View Set-up process
Business Impact

Solutions like infant tracking, nurse call and fall detection, allow healthcare providers to monitor patients in real-time. This is particularly valuable for patients who need continuous monitoring. The increased safety reduces anxiety in patients, further improving their overall healthcare experience.

Smart Healthcare

Infant Monitoring

Marsha ensures the safety of newborns

When a patient has a baby, Marsha makes sure that the newborn gets an Infant Tracking Band. Marsha and her team can then track the baby’s real-time location when the child is taken for a physical exam, and will receive alerts if the infant exits a designated area of movement. 
4 / 5
Spaces Apps
Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under The Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Securitas Healthcare HUGS Tags & application (Cisco Spaces’ Ecosystem Partner)

Protect infants from the risk of abduction and mother/infant matching.

Visit the IoT Device Marketplace
24/7 Proactive Monitoring & Support
View Set-up process
Business Impact

Solutions like infant tracking, nurse call and fall detection, allow healthcare providers to monitor patients in real-time. This is particularly valuable for patients who need continuous monitoring. The increased safety reduces anxiety in patients, further improving their overall healthcare experience.

Smart Healthcare

Patient Experience

Marsha automates temperature monitoring of Vaccines

Marsha monitors the temperature of vaccines and receives an alert in case of deviation from the optimal range, enabling her to ensure proper vaccine storage to maintain vaccine efficacy.
5 / 5
Finish
Spaces Apps
IoT Explorer

Prevent loss of vaccines, lab samples and other sensitive medication by automating the process of monitoring temperature, humidity, pressure, and more. Use IoT sensors from the Spaces IoT device marketplace to monitor environmental data and trigger alerts in case of deviation from the optimal range.

Spaces API

Integrate the Spaces API and trigger enterprise workflows based on the behavior, location or specific actions of the user.
The Spaces API is cloud-first, built for low latency and high-volume streaming. You only need one API, for multiple types of sensor data.

Cisco Spaces Partner Apps

Choose asset tracking applications specific to your industry from our ecosystem partners from the Cisco Spaces Partner App Center. Instantly install and activate the pre-validated apps.

Under the Hood
Cisco Wireless Access Points

Cisco Catalyst 9100 Series Access Points act as IoT gateways with Cisco Spaces - eliminating the need for additional hardware gateways and vendor lock-ins and speeds up your IoT deployments, and lowers deployments costs.

Learn More
Third Party Sensors from cisco spaces ioT device marketplace

Install environmental sensors in refrigerators or freezers or on walls for ambient temperature and humidity monitoring. Choose from a wide range of sensors from the Cisco spaces IoT Device Marketplace. Tags communicate seamlessly with cisco infrastructure through the spaces dynamic gateway 

Visit the IoT Device Marketplace
View Set-up process
Business Impact

Hospitals with high patient-reported experience scores have higher profitability (Deloitte).