Lisa, a rewards program mobile app user sees a notification about an easy, secure way to connect to the store’s Wi-Fi network. She accepts and installs the Wi-Fi profile. The next time she walks into any Trigue Retail location, she is automatically connected to Wi-Fi.
Simplify Wi-Fi guest access for mobile app users. Automatically onboard mobile app users onto Wi-Fi, engage with them contextually via push notifications and integrate the data with CRM/loyalty systems.
Onboard new customers onto Wi-Fi and acquire their contact details. Export customer acquisition data to marketing systems. Provide a consistent brand experience across locations, while driving app downloads and showcasing promotions.
OpenRoaming provides mobile users with frictionless Wi-Fi onboarding by linking together access providers (such as public venues, retailers, airports and large enterprises) and identity providers (such as service provider carriers, devices). Users sign on only once and are automatically connected to OpenRoaming networks wherever available.
Your Cisco wireless network has always been safe and secure. With Cisco Spaces, that same network becomes seamless for end users. Using WPA2, WPA3, encrypted authentication and industry-leading security protocols, users can seamlessly access your network without compromising the safety and security that has been synonymous with Cisco wireless.
With Spaces, clubs from the NPFL grew their Wi-Fi usage by 13% and saw a 22% opt-in rate for personalized engagements. Visitors also reported higher satisfaction with their Wi-Fi connectivity.
—
Thomas Torjusen,
Head of Media,
Norwegian Professional Football League
Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet.
By leveraging presence and location data of people in your buildings via Cisco Wireless Access points, Cisco Spaces can send behavior specific messages to on-site visitors.
6X more customers acquired at-location using Captive Portals, when compared to new customer acquisition on Facebook, with about 50% lower acquisition costs.
Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet.
By leveraging presence and location data of people in your buildings via Cisco Wireless Access points, Cisco Spaces can send behavior specific messages to on-site visitors.
6X more customers acquired at-location using Captive Portals, when compared to new customer acquisition on Facebook, with about 50% lower acquisition costs.
Onboard new customers onto Wi-Fi and acquire their contact details. Export customer acquisition data to marketing systems. Provide a consistent experience across locations, while driving app downloads, reward program sign ups and promotions.
Your Cisco wireless network has always been safe and secure. With Cisco Spaces, that same network becomes seamless for end users. Using WPA2, WPA3, encrypted authentication and industry-leading security protocols, users can seamlessly access your network without compromising the safety and security that has been synonymous with Cisco wireless.
6X more customers acquired at-location using Captive Portals, when compared to new customer acquisition on Facebook, with about 50% lower acquisition costs.
Tag and segment visitors into personas based on their behavior in your spaces. Deliver relevant engagements to each persona. Enhance your digital personas with location behavior personas to create a 360-degree view of customers.
Because your Cisco Wireless Access points can detect the location of wireless clients, Cisco Spaces can tag visitors based on their at-location behavior and send specific messages to them. Using its rules engine, you can automatically tag personas based on entry, exit, or dwell times, in a building, floor or zone.
6X more customers acquired at-location using Captive Portals, when compared to new customer acquisition on Facebook, with about 50% lower acquisition costs.
Onboard new customers onto Wi-Fi and acquire their contact details. Export customer acquisition data to marketing systems. Provide a consistent experience across locations, while driving app downloads, reward program sign ups and promotions.
Configure rules to automatically trigger notifications based on a customer’s location and behavior, via Mobile App Push, SMS, Email, API trigger for Slack/Webex/other chat for Meet & Greet.
Because your Cisco Wireless Access points can detect the location of wireless clients, Cisco Spaces can tag visitors based on their at-location behavior and send specific messages to them. Using its rules engine, you can automatically tag personas based on entry, exit, or dwell times, in a building, floor or zone.
5X increase of cobranded credit card revenue. Revenue grew to $2.4 million for credit card signups by including the credit card offer on the welcome page of the Wi-Fi captive portal.
Increased average order value (AOV) due to contextual marketing, resulting in increased incremental revenue of $7 million.
- A large hospitality customer
Gain vertical-specific insights into customer behavior - track repeat visits, frequency and time spent. Analyze trends and patterns and see how locations stack up against each other.
A/B test and measure the impact of at-location events (layout changes, new collection, etc) and campaigns (holidays, discounts) on shoppers’ in-store behavior.
Because your Cisco Wireless Access points can detect the location of wireless clients, Cisco Spaces can help provide insights about the behavior of visitors in your locations.
A hospitality customer was able to optimize staff and operations by understanding the most popular days and times for the usage of their fitness center.
They get this done within minutes. Cisco Spaces precisely locates all the APs, automatically places them on floor maps and continuously monitors the deployment for changes - no more manual mapping, delayed deployments and expensive professional services. This also improves location accuracy and indoor location outcomes
Automatically determine the location of Access Points in your buildings and place them on a digital floor map using Fine Timing Measurement (FTM), GPS, Spaces Digital Maps and Spaces Cloud Location.
If GPS capable APs are used and they are located in an area that can acquire a good GPS signal, the placement can be completely automatic. Otherwise, the feature will determine the position of the APs relative to one another and an administrator will need to adjust the AP cluster on a Spaces digital map, for the APs to be automatically placed.
Access Point placement is often done manually, through site surveys and hand static placements. It often requires costly professional services. Typical IT teams spend about 7 mins per AP, to manually place them on maps. For a building with 1000 APs it adds up to around 3 work weeks! Site surveys and physical verification increase the time taken, substantially.
Automate AP placement with Cisco Spaces, reducing deployment time and the complexity associated with manual mapping.
Company owned IT devices (phones, laptops, tabs, etc) are often misplaced, lost or stolen - resulting in inventory loss and inefficiency. With Cisco Spaces, Phil can locate all these IT assets in a single view. If a device goes missing, he simply enters the device label on the Detect & Locate app and checks its last location for easy retrieval.
Find devices easily and prevent loss of your connected Wi-Fi devices, by tracking their location in real-time. The most common type of devices are Wi-Fi clients, but the app can also detect the location of Wi-Fi RFID tags, rogue APs, rogue clients and BLE tags.
Detect & Locate requires that you place Access Points on maps via Cisco Prime and then export the maps to Cisco Spaces.
Wireless network (Catalyst or Meraki) or Cisco Meraki MV cameras.
Reduce time spent searching for lost assets, saving valuable IT time and costs. Prevent loss of your connected Wi-Fi devices by tracking their location in real-time, saving replacement costs. Reduce the need for excess inventory or redundant purchases by making optimal use of assets.
With Cisco Spaces, he has visibility into all of the rogue Access Points. It allows him to investigate and determine the location of rogue APs and clients, as classified by wireless LAN controllers. This proactive approach helps in enhancing overall network security and preventing unauthorized access.
Find devices easily and prevent loss of your connected Wi-Fi devices, by tracking their location in real-time. The most common type of devices are Wi-Fi clients, but the app can also detect the location of Wi-Fi RFID tags, rogue APs, rogue clients and BLE tags.
Wireless network (Catalyst or Meraki) or Cisco Meraki MV cameras.
Deploy Smart Captive Portals to onboard and acquire visitors onto Wi-Fi and provide a consistent brand experience across all locations.
OpenRoaming provides mobile users with frictionless Wi-Fi onboarding by linking together access providers (such as public venues, retailers, airports and large enterprises) and identity providers (such as service provider carriers, devices). Users sign on only once and are automatically connected to OpenRoaming networks wherever available.
Simplify guest Wi-Fi access for mobile app users. Automatically onboard mobile app users on to Wi-Fi. Engage with them contextually and integrate the data with CRM/loyalty systems.
A simple and intuitive setup process for users to connect their devices to the network, improves the experience and drives satisfaction.
Intercontinental Hotels Group deployed Cisco Spaces to improve guests’ internet experience for more than 5,000 hotels and increased customer satisfaction by 10%.