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Organizing Location Hierarchy using Locations & Maps

    • If you do not have any existing Location Hierarchy proceed to Step 1
    • If you have an existing Location Hierarchy proceed to Step 14
    • How to create Digital Maps Click here

If you do not have an existing Location Hierarchy

  • STEP 1

    Login to the Cisco Spaces dashboard click the Menu icon and Navigate to Setup > Locations & Maps

    If you do not have any locations in your location hierarchy then your view under Setup > Locations & Maps will look like the following image.

  • STEP 2

    Select ‘Get Started’ or ‘Add Locations’ to import locations

  • STEP 3

    Select ‘Import buildings from Excel sheet’ and Click “Next”

  • STEP 4

    Select ‘Click here’ to download the Excel template that will be used to build the new hierarchy

  • STEP 5

    Fill in the location info in the Excel template – refer to the image below for details on the Excel template items.

  • STEP 6

    Once the Excel sheet is ready with the required data Click on ‘Click here to upload’ to upload the file and Select “Next”

  • STEP 7

    Cross-check if the columns imported match the mapped data. Tag the columns with appropriate data based on your Excel sheet wherever needed.

  • STEP 8

    Once the data is mapped correctly Click “Next” to proceed

  • STEP 9

    Since it is a new location we shall keep it as ‘create as new’ and click “Next”

  • STEP 10

    Review changes and Click “Submit”

  • STEP 11

    Once the location details have been added successfully Select “View Locations”

  • STEP 12

    Now that the Excel sheet is imported, proceed to sync Network Hierarchy by clicking on “Import Locations”

  • STEP 13

    Choose to Import one or more ways to onboard Location Hierarchy from the options below:
    Import Location from Webex
    Import Locations from Meraki
    Import Locations from Catalyst Center (formerly DNA Center)
    Import Locations Manually

If you do have an existing Location Hierarchy

  • STEP 14

    If you do have an existing location Hierarchy You can view it under Setup > Locations & Maps

  • STEP 15

    Click on “Review”

  • STEP 16

    Click on the + sign to expand and review your locations

  • STEP 17

    Click on the drop-down under “Action”

  • STEP 18

    Choose ‘merge with’ to merge same location hierarchies that would have been previously created through Excel sheet upload, DNAC sync, etc. Remember to merge floors, too.

  • STEP 19

    Choose the location that needs to be merged from the dropdown under Existing Locations.

    Once this is done the buildings get automatically merged as well.

  • STEP 20

    Click “Next” and Select “Agree and continue” once reviewed

  • STEP 21

    Review changes and click “Merge”

  • STEP 22

    Click on “View Locations”

How to create Digital Maps

Once the Location Hierarchy is created, merged, and unified across multiple sources, the next step is to upload CAD files (.dwg) or Vector PDFs to generate a Cisco Spaces Digital Map.

Note: After uploading it can take up to 1 week for processing workspaces / office floorplans. Very large buildings and other maps (e.g. venues, retail, healthcare, education, manufacturing, etc.) can take longer, such as 3-4 weeks.

  • STEP 1

    Under Setup > Locations & Maps

    Click on the “Digital Maps” tab. Either search or choose the location of your desired building and Click on “Add Digital Map”.

  • STEP 2

    Provide and confirm the correct building street address using Google address autocomplete.

    (Note: click in the street address field and select the correct address from the dropdown for the best results)

    Verify if the location pin is on the right address, if not, you can drag and drop the pin on the center or the focus area of the building. This will be the default center or focus area in other Spaces apps. Click on “Confirm Address”. Locations with an incorrect street address (must match the physical building outline) will be rejected.

  • STEP 3

    Create floors by Clicking on “Add new floor”.

    Note: Floors created or merged from Catalyst Center, Prime, Meraki, or Webex Control Hub may already be populated on this page.

  • STEP 4

    Add missing metadata to the floors. Enter floor details and level number. Ensure that all floors are accurately listed with corresponding level numbers and short names as it cannot be modified without re-uploading files later.

    Note: The same “Level Number” cannot exist in the same building. Floors must either be combined or split up at the source (e.g. Webex Control Hub, Catalyst Center, Meraki Dashboard).​ This metadata has a significant impact on apps such as Wayfinding, Signage, etc.

    Verify floor and Click “Next”

  • STEP 5

    Upload CAD files or Vector PDFs by clicking on “Upload”
    CAD files can be bundled into a ZIP file and uploaded at a building level using the “Bulk Upload” option or on a floor-by-floor basis with individual file upload per floor. Floorplans files must contain a single floor per file. Multipage vector PDFs and CAD files with multiple floor drawings will be rejected.

    Uploading CAD file best practices

    Note: Hidden and “frozen” layers will not be processed. Missing objects will need to be un-hidden or un-frozen, and re-uploaded to be processed correctly. Cross Reference (XREF) files are not supported.

  • STEP 6

    Confirm Uploads. Choose “Map” from the dropdown and Click “Submit”.

  • STEP 7

    Digital Map is now successfully submitted for processing. Click “Got it”.

    Note: After uploading it can take up to 1 week for processing and QA for workspaces / office floorplans. Very large buildings and other maps (e.g. venues, retail, healthcare, education, manufacturing, etc.) can take longer, such as 3-4 weeks.

  • STEP 8

    After successful upload the Processing Status changes to ‘processing’.

  • STEP 9

    Once processed, Processing Status changes to ‘review pending’. Click on “Review” to view unpublished Digital Maps.

  • STEP 10

    Add/Edit Room Labels. Once everything looks good, select “Publish this building”

  • STEP 11

    The Digital Map is now published successfully

  • STEP 12

    You can also View/Edit once the Digital Map is published.

  • STEP 13

    After publishing once, any further edits to the Digital Map, go into a ‘Draft’ state. Click “Publish this building” again and all draft edits reflect on digital signage and other apps immediately.

How to add Time Zones

  • STEP 1

    In the Location Hierarchy page, click on the Location where you want to add location info.

  • STEP 2

    Click “Edit” on Location Data.

  • STEP 3

    Enter Location Info such as Brand Name, Country, City, Address, Timezone, area units in Sq. Ft/Sq. Mt and click Update.