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About Engagements

Engagements app allows you to trigger contextual, personalized, multi-channel engagements (via SMS, email, collaboration tools, app push notification, API trigger) based on the behavioral pattern of people in your business locations. ​​

Use cases

Contextual Engagement based on identity (of person, location, zone and past behavior)​​

Real time notification to business teams​: Notify business staff and teams real-time of visitor’s presence through API triggers and WebEx teams notifications to deliver a differentiated experience​

Personalized digital experiences at-location

Backend CRM integrations​: Integrate with backend systems and workflows such as Marketing cloud, CRM, PMS, Associate Notification systems, etc. ​

Setup requirements


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