Space Manager - Setupguide

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Space Manager

View real-time floor occupancy and sensor details with space management and device assignment tools.

Use Cases & Value

Experience a comprehensive overview of your workplace within a single, real-time view of floor occupancy (and with 24-hour playback). In a captivating 3D virtual environment, visualize and discover how people and things come together in your indoor spaces. Identify gaps in coverage, manage new and existing IoT devices, link Wireless Access Points and Webex devices to workspaces, and much more.

Workplace Occupancy and Utilization

View real-time Floor and Room utilization
24-hour playback of occupancy heat map data
Overlay WiFi occupancy Heat Maps on Rich Maps
Real-time metrics (building, floor, room, desk)

Value Delivered: space optimization, facilities services and real estate management

Useful to: Facilities, Real Estate and IT

Room Occupancy Reports

Configure, view, and download Room Occupancy Reports for a floor or building.
Export standardized room occupancy data based on Cisco Space Digital Maps Pro to a CSV file for further analysis
Set date and time ranges to analyze specific or recurring reports
Filter room occupancy data by day of week, hour of day, room capacity, and optionally exclude empty rows with no people detected
The output CSV provides aggregated peak people count every 15, 30, or 60 minutes per room
Import into Excel, PowerBI, Tableau, or an analytics tool of your choice to create custom graphs

Value Delivered: Build custom dashboards to visualize and analyze occupancy data by importing the CSV export into PowerBl, Tableau, etc., which allows users to make informed real estate and workplace decisions.

Useful to: Facilities, Real Estate and IT

Environmental Monitoring

Real-time metrics (indoor air quality, TVOCs, CO2, temperature, humidity, ambient noise, and more)

Value Delivered: Provides insights into comfort, safety, and sustainability metrics in the workplace

Useful to: Facilities, Real Estate and IT

Manage Devices

Associate Webex, Meraki and 3rd party IoT devices to Rich Map
Manage sensors – Add, Edit or Remove devices on the Workspace Management page
Manage workspace metadata (e.g.: name, type, capacity)

Value Delivered: Assign devices to workspaces and check their status with real-time information.

Useful to: Facilities, Real Estate and IT

Visualize/Find Devices

See device locations on the floorplan
Identify gaps in device coverage
Distinguish device types and data sources on Rich Maps

Value Delivered: Visualization of data sources

Useful to: Facilities, Real Estate and IT

Step 1: Complete Cisco Spaces Onboarding Process

Have an account provisioned on the Cisco Spaces platform. If you don’t have an active account, please email spaces@cisco.com
Create user account – Accept invitation from Cisco Spaces & setup password

Step 2: Wireless Integrated (optional, but ideal for Occupancy Heat Maps)

Catalyst Integration
- For occupancy heat maps, wireless integration is needed
- Compatible Access Points –
  - Cisco Catalyst 9105 Series Access Points
  - Cisco Catalyst 9115 Series Access Points
  - Cisco Catalyst 9117 Series Access Points
  - Cisco Catalyst 9120 Series Access Points
  - Cisco Catalyst 9130 Series Access Points
  - Cisco Catalyst 9136 Series Access Points
  - Cisco Catalyst 9162 Series Access Points
  - Cisco Catalyst 9164 Series Access Points
  - Cisco Catalyst 9166 Series Access Points
  - Cisco Catalyst 4800 Series Access Points
- Cisco Catalyst 9800 Series wireless controller – IOS-XE 17.3.1 or higher.
- Set up a Cisco Spaces connector 3.1 VM: https://www.cisco.com/c/en/us/td/docs/wireless/spaces/connector/config/b_connector_30/m_ova_30.html
- Here the steps to setup wireless with catalyst infrastructure
Meraki Integration
- ALL WiFi 6 and 6E indoor APs are supported with Spaces
- Setup Meraki API Integration with Spaces – Here are the steps for Meraki API Key Method
- Meraki APs Support List:
  - MR57
  - CW9166
  - CW9164
  - CW9162
  - MR56
  - MR46
  - MR44
  - MR28
Heat Map Requirements:
- Catalyst: GPS Markers placed on network maps in DNAC to align network maps and geo-referenced Rich Maps
- Meraki: the network map must be uploaded, scaled, and aligned to the building outline on the Google Maps view in the Meraki Dashboard to align the network maps and geo-referenced Rich Maps

Step 3: Cisco Spaces-Webex Integration (for Room Occupancy and Environmental Sensors)

Enables devices in Webex Control Hub to send data such as people count, temperature, air quality, etc. in real-time to Cisco Spaces, which can be assigned and viewed in Space Manager.

Step 3.1: Create Location Hierarchy in Webex Control Hub

Locations and Floors help categorize Workspaces based on their physical addresses. This enables devices to be hierarchically organized for easier management, and later assignment in Cisco Spaces.
Log into Webex Control Hub
Enter your Control Hub Org email ID to sign in.
In Control Hub, choose Management > Locations
Create a new location by clicking on Manage Locations > Create Manually
Creating locations will make auto-assigning Workspaces on the Spaces platform easier later
The creating a location window will be displayed to define logical names for your locations. Create a new location by filling in all the required info and pressing Create
After the location is created, floors can be added to add more levels to the hierarchy by clicking on Add Floors
Assign a logical name/description to your floors and click Add
Once created, in the Overview tab, you can view the floor assigned to your defined locations.
Assign the location that was just created to the desired workspace/device by choosing Management > Workspace in the Control Hub dashboard
Choose the desired workspace/device under the Overview tab and click on Assign Location.
Select the location and floor you wish to assign and click Save.

Step 3.2: Enable Environmental Metrics, Occupancy and Presence Detection on your Webex device

To prepare your workspaces to send telemetry to Cisco Spaces, you need to enable the below parameters on device configurations:
- Ambient Noise Estimation
- People Count Out Of Call
- People Presence Detector
In the Webex Control Hub dashboard, choose Management > Locations
To enable environmental and other metrics on your selected device make sure to select your relevant device
Click on All configuration
Scroll down for Room Analytics and enable the required features
Ambient noise is the natural acoustics of the location where the technology is. To enable make sure the toggle is switched to On.
Click on Next > Apply.
For People Count Out Of Call make sure the toggle is switched to On. Click on Next > Apply
For People Presence Detector make sure the toggle is switched to On. Click on Next > Apply
Once Room Analytics parameters are enabled, all relevant info will be displayed in the Workspaces > Overview tab for that device, and on Rich Maps in the Cisco Spaces platform.

Step 3.3: Webex Control Hub Activation

This integration allows telemetry from selected Webex Workspaces to be sent directly from Control Hub to your Cisco Spaces account.
In the Control Hub dashboard, choose Management > Workspaces.
Click the Integrations tab
On the Cisco Spaces app tile, click Details.
The Cisco Smart Workspaces app integration details window is displayed.
At the top-right corner of the window, click Activate. (note: you must be a full admin to see the button)
Review the API permissions requested and check the Terms and Conditions check box.
Click Activate.
Once Activated a token is generated that can be used to enable a cloud-to-cloud integration between Webex Control Hub and Cisco Spaces. (note: the token expires after 24 hours)
Use the Copy to Clipboard option to copy the activation code and paste the code in Cisco Spaces to integrate Cisco Webex.
Follow the next steps to paste the token in Cisco Spaces.

Step 3.4: Import Webex Locations

Log into Cisco Spaces.
In the Cisco Spaces dashboard, choose Setup > Locations & Maps
Click on Import Locations.
Select the option Import location from Webex and click Next
In the Enter the activation token field, paste the Webex Control Hub token that was copied/generated from Step 3.3 above
Click Activate. A success message will be displayed if your token has not expired.

Note: the “green” activated state will only show for the Cisco Spaces admin that pasted the token in the field.

Step 4: Location & Maps

Use the Cisco Spaces Location & Maps feature to create the Location Hierarchy, manage and merge locations.
Here are the steps to setup Location Hierarchy using Location & Maps

Step 5: A Processed Rich Map

Catalyst Integration

Processing CAD Files and generating Rich Maps
Here are the steps for creating a Rich Map
Once Rich Map is Published, it will be available in the Space Manager application

Step 6: IoT Sensor via IoT Services (for 3rd party Environmental data and Presence sensors)

Step 6.1: Activate Wireless IoT Services

Wireless IoT Services Activation involves pushing settings to
- Connector
- Controller
- APs
All these 3 of your infrastructure elements need to be up and running for you to proceed with IoT Services deployment.
You can check if you meet all pre-reqs from Menu > IoT Services > About IoT Services.
- If you meet all Pre-requisite checks your check-list will look like this
- If don’t meet any of the Pre-requisite, You’ll see a Cross next to the item that you need to fix

Note: Please make sure all pre-requisite checks are met to deploy IoT Services

Step 6.2: Steps to Deployment

Navigate to ‘About IoT Services’ page on the left-hand side of the Menu > IoT Services.
On your Day 0 of your IoT Services Activation you’ll see an Amber Banner at the top that signals that you haven’t started your deployment yet.
Once you meet all the prerequisites, go ahead and Click on the “Activate” button on the Amber Banner. You can also click on “Activate IoT Services” to begin.
Select ‘Wireless’ and Click on ‘Next’.
After a quick Prerequisite Check Screen it progresses to Activation Screen that shows how many Connectors and Controllers are up.
Post Activation Summary Screen, there are two ways to deploy IoT services.

Step 6.3: Deployment

a. Deploy IoT Services across ALL active devices

You can either deploy IoT Services across all locations and Access Points

Click on ‘Activate’ Button, to activate across all Connectors and Access Points
The Activation Initiation page shows the approximate amount of time it would take to deploy

b. Deploy IoT Services on selected connectors and access points

You can Also do a Customized deployment only on selected Connectors and Access Points by Clicking on ‘Click here for customization’

‘Choose’ the connectors that you would like to activate IoT Services for and click on ‘Activate’
Activation Initiation Page shows you the Approximate amount of time needed to push the settings across Controllers, Connectors and Access points.
Once the Connector is activated, Click on ‘Activate Wireless Gateway’ and
‘Select’ the APs that you want to install:
- i) APs capable of Advanced Gateway will be installed with Advanced AP Gateways/li>
- ii) APs can be filtered by location from Location Hierarchy dropdown at the top.
- iii) A Summary on the right shows the number of APs you selected
Click ‘Next’ to install the APs you have selected
Screen Showing Approximate time it would take to deploy would appear

Step 6.4: Post Deployment

Post Deployment you can check the status of deployment from ‘Activation Status’ section on “About IoT Services” page.

If you wish for a detailed status of deployment you can click on ‘View detailed status’ to understand which components have failed.
If you wish to troubleshoot this further you can click on ‘Troubleshoot’

Step 6.5: Onboard BLE Devices

Visit the IoT Device Marketplace to learn about devices recommended to be used by Cisco Spaces.
Navigate to IOT Services > Device Management
Select ‘Onboard Devices’ from the main page
Select ‘Floor Beacons’
Enter your Order ID
Your BLE Devices will now be visible under Device Management > Claimed Beacons

Step 7: Device Support Matrix

Last Updated: April ’24 Telemetry	Webex (DX, SX & MX)	Webex (Room & Board Series)	Webex Navigator	Webex Desk Series (Mini, Desk & Pro)	Desk Phone (8800 & 9000)	Catalyst & Meraki Wireless	Meraki Things (MT10 / 14 / 15)	Meraki Video (MV63 / 93)
Temperature			Building, Floor, Meeting Room	Building, Floor, Meeting Room		Building, Floor (Catalyst 9166)	Building, Floor, Meeting Room (MT10/14/15)
Humidity			Building, Floor, Meeting Room	Building, Floor, Meeting Room		Building, Floor (Catalyst 9166)	Building, Floor, Meeting Room (MT10/14/15)
Air Quality (TVOC)			Building, Floor, Meeting Room	Building, Floor, Meeting Room (Desk Pro only)		Building, Floor (Catalyst 9136/66)	Building, Floor, Meeting Room (MT14/15)
CO₂							Building, Floor, Meeting Room (MT15)
Ambient Noise		Meeting Room		Meeting Room			Meeting Room (MT14/15)
Presence		Meeting Room		Meeting Room	Meeting Room, Desk
Presence		Meeting Room		Desk*	Meeting Room, Desk
Occupancy / People Count		Meeting Room		Meeting Room		Building, Floor		Building, Floor
Occupancy / People Count		Meeting Room		Desk*		Building, Floor		Building, Floor

Showing support for Building, Floor, Meeting Room & Desk level metrics
Green = Available today
Yellow = in Roadmap
Room and Board Series – Room Kit Plus and Pro require a Quad Cam
Navigator – Navigator must be inside the room
Meraki Wireless – Meraki Persona not supported on 9136/9166
MTR mode collaboration endpoint sensors are supported

Step 8: Associate a Device to a Workspace

Step 8.1: Associate a Webex device to a workspace/location

Log into your Cisco Spaces account
Browse the home page and click on the Space Manager application
Select Workspace Management
You are presented with a list of the meeting rooms and workspaces on each floor.
Select the relevant workspace where you want to map your Webex device and click Connect Now
Search for the Webex workspace you want to associate to the room
Once selected, the Webex endpoint will start advertising relevant metrics on the Rich Maps where the device is associated to in Space Manager application.

8.1.a: How to Remove a Webex Workspace

Log into your Cisco Spaces account
Browse the home page and click on the Space Manager application
Select the desired location
Go to Space Management
You are presented with a list of meeting rooms and workspaces on each floor for the location.
Select the relevant workspace or meeting room.
Go to Webex, Click on the three dots on the right, and Select “Remove Webex Workspace”.

Step 8.2: Associate 3rd party IoT device to a workspace/location

Navigate to Space Manager application from the home page of your Cisco Spaces Account.
Select Workspace Management and search for a workspace to add your IoT device.
Click on the three dots on the right corner of the relevant workspace and select Add Device.
Choose the Service Type as BLE
Search for your BLE device in the list
Select Next to associate the BLE device to the workspace.
Once associated you can visualize telemetry [CO2, presence, people count, Indoor Air Quality (IAQ), TVOC, temperature, humidity, and ambient noise] on Rich Maps in the Overview tab.

8.2.a: How to Remove 3rd party IoT Sensor

Browse the home page of your Cisco Spaces Account and click on the Space Manager application
Select the desired location
Go to Space Management
You are presented with a list of meeting rooms and workspaces on each floor for the location.
Select the relevant workspace or meeting room.
Go to IoT Sensor. You have the option to either:
1. Remove the sensors one at a time by selecting the desired sensor and clicking on “Disassociate” OR
2. Remove all IoT sensors by clicking on the three dots on the right, and select “Remove All Device”

Step 8.3: Associate MT (Meraki Things) to a workspace/location

Setup Meraki API Integration with Spaces – Here are the steps for Meraki API Key Method
If your API Key has read/write permissions, then the MQTT Broker will be configured automatically.
If your API Key is read only, please reach out to Cisco Spaces Support to request authentication credentials to finish setup.
Log into the Meraki Dashboard
Setup MQTT brokers for MT (Meraki Things)
Click on Sensors > MQTT brokers. Select the MQTT broker (Host: mqtt.dnaspaces.io and Port: 1883) to publish to. You can also Add and Edit the broker.
The next step is to setup Space Manager – Log into your Cisco Spaces account
Browse the home page and click on the Space Manager application
Select Workspace Management
Search for a workspace to add your new MT sensor
Click on the three dots on the right corner of the relevant workspace and select Add Device.
Choose the Service Type as Meraki
Select your MT sensor from the device list
Select Next to associate the sensor to the workspace.
Once associated you can visualize Telemetry (temperature, humidity, IAQ, TVOC, CO2, and ambient noise) on Rich Maps in the Overview tab

8.3.a: How to Remove a MT Sensor

Browse the home page of your Cisco Spaces account and click on the Space Manager application
Select the desired location
Go to Space Management
You are presented with a list of meeting rooms and workspaces on each floor for the location.
Select the relevant workspace or meeting room.
Go to IoT Sensor. You have the option to either:
1. Remove the MT sensors one at a time by selecting the desired MT sensor and clicking on “Disassociate” OR
2. Remove all IoT sensors by clicking on the three dots on the right, and select “Remove All Device”.

Please take a moment to check if you’re able to successfully setup the app. Click on ‘yes’ to indicate it’s working. And on ‘Not yet’ if you need any assistance.

Please take a moment to check if you’re able to successfully setup the app. Click on ‘yes’ to indicate it’s working. And on ‘Not yet’ if you need any assistance.

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