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Smart Spaces Apps

Cisco Spaces and ecosystem partner apps that unlock powerful use cases for better experiences, efficiency and analytics across your spaces.

Guest Experience & Insights by IPERA

AI-driven applications enhancing guest experience, improving visitor footfall for venues

Explore our ecosystem of integrated partner applications in your Cisco Spaces dashboard

Since 2004 IPERA builds solutions on Cisco platforms including Cisco collaboration, Cisco vision, Cisco wireless, Cisco meraki, MSE, CMX and now Cisco Spaces.

IPERA Hospitality Suite is a Guest Experience, Analytics & Mobile Engagement portal tailored for hotels, retail and healthcare venues helping business owners to enhance their spaces, know better about their customers and retain customers through contextual multi-channel communication tools.

Integration with Cisco Spaces eliminates integration complexity, provides single point of configuration and enables scalability for worldwide brands

Use cases built by IPERA with Cisco Spaces are
1. Guest experience – Provide seamless guest wi-fi experience, increase brand awareness
2. Progressive data collection – Build your CRM and loyalty database with customer demographics and preferences
3. Actionable analytics & segmentation – Understand better your visitors using visitor journey and flow analytics
4. Contextual engagement
5. Vertical integrations – Hotel PMS, Airport FIDS, Hospital HIS, Enterprise CRM, Enterprise Loyalty Systems, OAuth,

Support

support@iperasolutions.com

Sales

support@iperasolutions.com

Company

IPERA Solutions
https://iperasolutions.com

Use Cases:

Seamless WiFi Experience

Guest Wi-Fi Experience for In-house Guests, Walk-in Guests and Event Guests

Tiered Bandwidth

Hospitality Tiered Bandwidth Management for VIP Guests, In-house Guests, Walk-in/Dining Guests, Events & Conference Paid Wi-Fi, Upgrade to Premium Wi-Fi (paid)

PMS Interface

Certified Hotel Property Management System Interface including Oracle Opera On-prem / Cloud, Protel, Spring Miller, FIAS

Analytics & Segmentation

Automated Segment Builder Tool to deliver contextual location based messages. Segments: visit-based, guest-type (walk-in, in-house, loyalty member, VIP, demographics, social-likes, survey-based, feedback-related, survey-based

Mobile Engagement

Contextual Communication & Engagement using E-mail, SMS, Mobile Push and WhatsApp

Explanatory Video:

Product Mockup: