We’re proud to announce that Cisco Spaces has officially earned the 2025 Top Rated Award on TrustRadius, marking its third win on the platform! This recognition highlights our commitment to delivering smarter, safer, more sustainable spaces and creating excellent customer experiences. For 2025, Cisco Spaces has been awarded in three categories – Visitor Management, Operational Analytics, and Location Intelligence.
What Cisco Spaces Does
Cisco Spaces is a powerful cloud platform that transforms buildings into smart spaces. It uses the foundation of robust Cisco networking hardware, Collaboration Devices and third-party IoT sensors, to power real-time indoor location services, enhance people experiences, unlock actionable data insights and more. Whether empowering retail locations, hospitals, or campuses, Cisco Spaces delivers innovative solutions and customised use cases to help enterprises achieve business outcomes.
A recently concluded Total Economic Impact study by Forrester, found that Cisco Spaces delivers a 172% ROI (return on investment) to its customers, while also significantly improving productivity and efficiency. Solutions like indoor navigation, smart rooms, Wi-Fi onboarding, occupancy analytics, asset tracking and more, are helping organizations globally optimize their spaces, improve experiences, conserve energy and embrace a data-driven approach to decision making. As highlighted in the reviews that secured us this award for the third consecutive year, customers value Cisco Spaces for its reliable integration capabilities, unmatched scalability, actionable analytics, and advanced insights.
A Customer Favorite at Industry Awards
Cisco Spaces has consistently proven itself to be a customer favorite for the last five years, earning accolades such as the Gartner Peer Insights Customers’ Choice Distinction multiple years in a row (2020 to 2023), in addition to the TrustRadius Top Rated Award (2022, 2024, 2025). These achievements reflect the trust and satisfaction of our customers, who continue to recognize the value we bring through our innovative smart building solutions. Cisco Spaces is proud to provide industry-leading tools that empower customers, setting new benchmarks in indoor location services.
Vivek Menon, Senior Director of Product Management, says that this recent accolade is testament to Cisco Spaces’ clear mission and a driven team. “Since our inception, our mission has been clear: turn buildings into smart spaces. And today, Cisco Spaces powers 13.6 billion square feet across industries. Being named a top-rated product by TrustRadius across multiple categories is more than a badge. It is a reflection of the trust our customers place in us and the real-world problems we are solving together. This marks our sixth consecutive year of being recognized by customers on both TrustRadius and Gartner Peer Insights. It is a reminder that sustained customer love in enterprise SaaS is hard-earned and never guaranteed,” he says.
Vivek adds that this recognition is especially gratifying because the team has done what few have. “We are driving product adoption through a product-led motion in enterprise SaaS, built on the complexity of the networking stack. This is not a space where PLG models have traditionally worked, and yet we have not only made it work, we have made it repeatable. Adoption has been our north star, and we have built an experience that is intuitive, scalable, and trusted by teams across IT, Real Estate, Facilities, and OT. That balance is rare, and it is what makes the Cisco Spaces experience stand out,” he shares.
Highlighting the importance of staying purpose-driven, Vivek says, “That customers are not only adopting Spaces but actively advocating for it through reviews, feedback, and video testimonials makes this recognition all the more rewarding. It is proof that staying customer-obsessed and purpose-driven does more than drive results. It reshapes expectations. We are grateful for the love, the feedback, and the push to keep building what comes next: the ultimate operating system for smart spaces.”
Here’s What Customers Are Saying About Cisco Spaces
We couldn’t have achieved this award without the continuous feedback and honest reviews of our customers. Here are a few snippets from the TrustRadius reviews that underline the impact Cisco Spaces is having across industries:
“Cisco Spaces is used in our organization to receive statistics on visits and their duration. We use the platform to measure temperatures and humidity. We also take references from noise, Co2, etc. With IoT Explorer we locate devices such as laptops or fixed assets. And we are about to launch Captive Portal for the hospital’s public networks. Cisco Spaces is definitely a fairly complete technological ecosystem that we must take advantage of.”
– Network Administrator, IT
“Cisco Spaces is a very useful tool that we use to monitor our meeting room availability, occupancy, and environmental status, including temperature, CO2 levels, and humidity. It also helps with wayfinding, especially for visitors.”
– Service Operations Professional, Professional Services
“Cisco Spaces is a great tool for locating wireless/BLE assets in and around your facilities. It can be used for tracking room occupancy and trends as well.”
– Manager IT Infrastructure
Read more customer reviews here.
A Big ‘Thank You’ To Our Customers
We’d like to extend our heartfelt thanks to our customers for trusting Cisco Spaces and taking the time to share their thoughts on TrustRadius. Your feedback drives us to continually innovate and improve.
As we celebrate this milestone, we remain dedicated to delivering smarter solutions for organizations around the world. Here’s to another incredible year ahead!
TrustRadius is one of the most trusted platforms for customer-powered reviews, serving as a critical resource for professionals looking to make informed technology purchasing decisions. Unlike other awards, TrustRadius Top Rated Awards are driven entirely by unbiased feedback from real users.
