Clair Global has been setting up networks for music festivals for a while. It requires careful planning, having the right tools and partnering with Cisco Customer Experience (CX) to ensure the network is optimized. Here’s how they set up wireless, ticketing, point of sale, back-end systems and more, for BottleRock Napa Valley, which saw more than 45,000 fans in attendance.  

For a dynamic event environment like BottleRock, Clair Global used planning software to map out the event space and determine the best locations to add wireless access points. Because they’ve done this before, they’re familiar with the traffic flows as well as high-density areas that need a little more power.

To deliver performance, reliability and the right user experience for a high-demand network like BottleRock, Clair Global used a combination of Cisco Catalyst Access Points, controllers and Switches as their hardware foundation.

OpenRoaming by Cisco Spaces

Using OpenRoaming, Clair eliminated the need for guest Wi-Fi passwords, portals and SSIDs. It uses an ID you already have, such as your carrier, device maker, device operating system, or loyalty app to automatically connect you to a participating Wi-Fi network. It’s a Wireless Broadband Alliance standard and it’s managed by member companies from across the wireless industry. It’s secure, seamless, and automatic.

Nearly 75 per cent of fans at the festival automatically connected when their AT&T and T-Mobile devices saw the OpenRoaming network. Those with Samsung Galaxy and Google Pixel devices also automatically connected. These users combined consumed 33 terabytes of data over the three days of the festival.

OpenRoaming is enabled through Cisco Spaces. It connects to the OpenRoaming federation of identity providers to drive identity-based authentication, policy, and SLAs. The end result is simple, easy, secure, and automatic Wi-Fi connectivity.

Read more about Clair Global’s setup at BottleRock Napa Valley here