For Patient Experience Teams
Create a Hospital Journey Patients Can Trust
Give patients a hospital visit with fewer worries: Wi-Fi the moment they arrive, easy navigation to the right room, and instant staff alerts if an infant or patient leaves a safe area. It’s a stress-free experience for them, and stronger Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores for you.
Reduce Friction.
Build Trust.
Improve Satisfaction.
01 Connected Every Step of the Way
The patient experience starts before care even begins, and unreliable Wi-Fi can affect it from the very first moment. Give patients and families secure Wi-Fi that connects them through OpenRoaming, a branded captive portal, or your hospital app via Spaces SDK, with no password to ask a nurse for. Onboarding also tells you who connected, so you can invite them to your app or remind them of an appointment, with consent.
02 Stress-Free Hospital-Wide Navigation
Navigating an unfamiliar hospital can add stress for patients and lead to late or missed appointments, disrupting care, hospital operations, and revenue. Guide them from parking to appointment with turn-by-turn navigation on their phone, so they arrive calm and on time. Embed it in your patient app, launch it through EHR systems like Epic MyChart, or make it accessible by QR code, so directions are there exactly when patients need them.
Apps for Every Step of the Patient Journey
Explore Spaces and partner apps for connectivity, indoor navigation, and infant and patient protection, all built into the Cisco Spaces ecosystem and ready to deploy on your existing infrastructure.
Turn Your Existing Network Into Patient Safety and Experience
Your hospital’s access points can do more than connect devices; they can power indoor navigation, infant and patient safety. Cisco Spaces brings that data together into one platform, so you deliver better patient experiences without new gateways or added work for your IT team.
Resources for Better Patient Experience
Explore Other Outcomes For Your Hospital
See how hospitals also use Cisco Spaces to optimize operations, track assets, and to ensure staff safety.
Customer Story
See how Frankfurt University hospital reduced patient wait times and got visibility into patient flow
See Cisco Spaces in action.
TRUSTED BY HOSPITALS WORLDWIDE
“A hospital thrives on interconnection. When people, processes and technology work hand in hand, something special is created. With Cisco, we’ve created an infrastructure that simplifies processes and gives space for what’s important: care and security.”
Prof. Dr. David M. Leistner, Clinic Director, University Heart and Vascular Center Frankfurt
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