Retail wireless devices
Spaces tracks the real-time and historical location of wireless retail devices within the retail setting

Minimizing losses due to theft or misplacement of digital assets is crucial for businesses in the retail industry. With the advancement of wireless technology, indoor location services have begun to play a vital role in retail loss prevention strategies. By leveraging device location tracking through their wireless network, retailers can effectively monitor and mitigate potential risks, enhancing overall security and improving operational efficiency. Let us explore its significance in retail loss prevention.

What is Device Location Tracking?

Device location tracking involves monitoring and tracking the movement of wireless/mobile devices within a specified indoor area, using Wi-Fi signals. This technology utilizes the existing Wi-Fi infrastructure to determine the location of devices, such as smartphones, tablets, or assets tagged with IoT devices (such as shopping carts), within a retail space. By leveraging the unique MAC addresses of these devices, retailers can gather real-time data on device whereabouts, movements, and interactions.

Device location tracking relies on a combination of advanced algorithms, proximity measurement techniques, and signal strength analysis. These technologies enable retailers to pinpoint the location of devices with a high level of accuracy and visualize it on a map of the building. Device location tracking also extends beyond a tracking mechanism and helps in efficient inventory management.

Utilizing Device Location Tracking for Retail Loss Prevention

Device location tracking has numerous applications. One of the key applications is in the realm of retail loss prevention efforts. By leveraging it, retailers can identify potential security threats, monitor the movement of devices, and proactively prevent theft or loss incidents. They can also save time by locating misplaced assets at the click of a button.  

Here’s how it can be utilized for retail loss prevention:

  • Real-time monitoring: Retailers can monitor the real-time movement of devices such as smartphones, tablets, laptops and other assets like shopping carts with IoT tags. This can be extremely helpful when it comes to preventing theft or loss incidents.
  • Quick filtering and sorting: It also allows retailers to group and label devices. This is particularly useful in large stores dealing with several assets. It managers can use filters to quickly locate a group of tagged devices (Eg: Floor 3 Barcode Readers or HR iPads) and save time sifting through all devices. 
  • Alerts and notifications: By setting up specific rules and thresholds, device location tracking systems can trigger alerts and notifications when devices are detected in unauthorized areas or moved without permission. This allows retailers to take immediate action to prevent theft or loss.

Track and Locate Wireless Devices with Spaces

Cisco Spaces offers a comprehensive platform for indoor location services that can be leveraged for retail loss prevention.

The Detect & Locate app by Cisco Spaces enables retailers to easily track and locate Wi-Fi enabled devices within their retail environment. By activating the app on the Cisco Spaces dashboard, retailers can label, categorize, and track all connected wireless devices across different buildings. The app provides a user-friendly interface to view real-time and historical location data for all devices in one place.

Additionally, the Detect & Locate app allows retailers to investigate rogue devices and enhance overall security. It helps in determining the location of rogue access points and clients, as classified by wireless LAN controllers, further bolstering loss prevention efforts.

By integrating the device location tracking capabilities of Cisco Spaces’ Detect & Locate app, retailers can proactively prevent loss, improve security, and enhance the overall shopping experience for customers.


Cisco Spaces’ Detect & Locate app provides a robust solution for retailers to implement device location tracking to help with loss prevention strategies.